Order Timescales

Please refer to the product information tabs for Current Delivery Times, it is important that you read this information prior to placing your order.

The majority of our items are made to order, and due to the exacting standards we place on ensuring that your item is beautifully made and presented, timescales may vary.

For example, chains in our dog collars are all hand made, with each stone individually set and finished, much like a precious stone mount, each clasp is pulled around the stone by a person, not a machine.

Only one person will ever work on one piece, and in the case of bridles there are many stages to completion that require time in between to set, dry and finish. We work far differently to mass production and our bridles take approximately 60% longer than any that are produced on a production line because of this.

We offer a vast nuimber of colour and stone options, effectively what you will receive is something almost unique and even our standard product ranges are virtually bespoke. All are made with much love and care.

Furthermore, we are confident that you will find your finished product made to exacting standards and back this by our 100% satisfaction guarantee.