01386 833050

Cancellation

Cancellation

Cancellations & changes

In Stock: you can cancel or amend your order any time before dispatch. If your order has already shipped, you can request a return in line with our returns policy (unused, original condition, within 14 days of delivery).

Short Delivery: we allow a 48-hour grace period for changes. After this, the item is typically already in transit / allocated and cannot usually be cancelled.

Custom: we allow a 48-hour grace period for changes. After this, the order will have been submitted for production and cannot be cancelled.

If you need to make a change, contact us immediately on +44 (0) 1386 833050 or use the support request form in your account.