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Returns/Exchanges

Returns

Returns & exchanges

If something isn’t right (faulty, incorrect, or an issue with advice we’ve provided), we’ll work with you to put it right.

In-stock items: may be returned for a refund within 14 days of delivery, provided items are unused and returned in original condition.

Short Delivery and Custom items: are normally handled on an exchange basis where appropriate. Custom items are non-cancellable once submitted for production (after the 48-hour grace period).

Full terms are available in our Terms of Service.