Delivery & Returns
This product is: Bespoke
Delivery Timescales
This product is Bespoke and this means the item will be made from scratch to your specific design by our manufacturers, once its made it has to be sent to us. Therefore, shipping timescales, from us, to you, are presently:
- Mattes Equestrian - 6 Weeks
- Pink Equine      - 8 -12 Weeks
Delivery timescales can vary depending on your location, especially at busy times such as Christmas
Returns
This product is made to order and this means the item is non returnable, please therefore ensure you correctly measure the item before ordering. If you need help in order to complete your purchase, please don't hesitate to call us on +44 (0) 1386 833050.
Your statutory rights are not affected
Sue M –
Just to let you know the Dog Collars have arrived and they are absolutely beautiful.
Thank you very much for your help and all the updates.
Very much appreciated.