01386 833050

Buyers Guide

What does Bespoke Mean?

Buying Bespoke Horse Tack means that you are buying an item that has been made especially to your own specifications and is unique to you.

It is not an off-the-shelf product that you can immediately take away. The benefit is that it allows us to offer you a vast choice in colours and styles, that normally would be impossible to offer for sale as a stock item due to the sheer number of variations.

Pink Equine have made buying Bespoke Tack as easy as possible. We have brought together the best Bespoke Saddle Pads, Horse Boots, Girths, Bridles, Browbands and Accessories under one website. The advantage of our new configurator, means you can select the product you want, design it to your own specification and visualize what it will look like before you buy.

On each product you will see a tab marked “Delivery & Returns” under the description that details how long your item will take to ship.

Items that we have in stock will normally be mailed out and reach you within 7 days (International Orders may take a few days longer)

Which Products are Bespoke and Non Bespoke

Bespoke Products are:-
  • All Sport Range
  • All Diamond Range
  • All Tyffany Range
  • All Dogs Range
  • All Mattes Range

*** Most Cob and Full Sport and Tyffany Browbands are held on stock in Black and Brown Leather, if you require an item urgently, please call us on +44 (0)(1386) 833050.

Non Bespoke but Short Order (non cancellable) Products are:-
  • All HKM Range
  • All Lauria Garelli Range

If I buy a Bespoke Item, how does it affect the delivery times of Non Bespoke products bought in the same order?

We calculate one shipping price for the entire order, so that means your entire shopping basket is added together to get both the weight and dimension of the package.

All products – both Bespoke and Non Bespoke will therefore be held and shipped at the same time.

What happens if I make a mistake on my order

When you place your order with us, we will hold it without passing it through to the manufacturer for 48 hours, during that time you may amend or cancel your order. It is important though that you check your measurements are accurate and for this, we provide two things our guide on How to Fit a Bridle, additionally, you will find measurements to help you decide on which size you need in our Size Guides.

We are always happy to assist with choosing the right size, so if you get stuck, simply contact us on our Contact Us page, or phone us on +44 (0)(1386) 833050.

Can I Cancel my Order

For Non Bespoke items if you are within the EU these can be cancelled at any time up to 14 days after receipt, the cost to return these items would be your responsibility, however you would get a full refund including any initial postage paid. If you are outside of the EU we will be happy to provide a refund for the initial cost of the item, minus any postage costs so long as it is also returned within 14 days.

In respect of Bespoke ordered items these cannot be cancelled once ordered after the initial 48 hours have passed. After the 48 hours have passed the order will have been sent to the manufacturer for production. This also applies if the item takes longer, as – at times – there may be circumstances outside of our control that affect this.

How do I purchase

For in stock or sale items, click on the item to order and place in your shopping basket. For bespoke items click the “Design Yours” button, where you will be taken to the “Configurator” design page and you can build a product to your specifications and see what you are buying displayed on the screen.

Once you are happy with the design, click order and this will be placed in your shopping basket, ready for you to check out as normal.

Can I save money on my order?

You can sign up as a Member and receive customized VIP discounts. Membership presently offers a 10% discount on all Non Sale items. Membership also affords you other discounts from time to time that can be added to your regular Membership discount to create amazing unbeatable prices.

Bespoke Horse Tack